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The insurance market is extremely volatile and competitive. Insurers face immense pressure from rising costs, falling premium rates, and a plethora of new low-cost Web operators aggressively competing for space. Adding to the challenge, the industry faces ever-growing regulatory mandates and legislation from organizations

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- Improve visibility into enterprise financial data
- Improve the entire claims management process and customer experience
- Reduce the time and cost of processing claims
- Enable and standardize IT costing processes
- Standardize activity-based costing (ABC) methodologies
- Compare financial data among business units in the group and across national boundaries using different currencies
- Make sophisticated analytics and powerful reporting tools available to nontechnical users
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